1Introduction
Welcome to Smart Listing ("Smart Listing", "we", "us", or "our").
Smart Listing provides consulting, advisory, and intermediary services related to cryptocurrency exchange listings, token listing preparation, exchange selection, market-making solutions, and other digital asset industry services.
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website at smart-listing.io (the "Website"), submit an inquiry, communicate with our representatives, or use our services.
We are committed to respecting your privacy and handling personal information responsibly in accordance with applicable data protection laws, including the General Data Protection Regulation ("GDPR") where applicable.
By using our Website, you acknowledge that you have been informed of the data processing practices described in this Privacy Policy.
2Information We Collect
We may collect the following categories of information.
2.1 Contact Information
When you contact us or submit an inquiry, we may collect:
- Your name or professional contact details
- Email address
- Telegram username
- Company or project name
- Other information you voluntarily provide
2.2 Project and Business Information
To evaluate your requirements and provide relevant services, we may collect:
- Project website and token details
- Blockchain network
- Current and preferred cryptocurrency exchanges
- Expected listing budget
- Target markets and geographical regions
- Token generation event (TGE) information
- Community and trading activity information
- Market-making requirements
- Additional business information provided during communications
Business information is treated as personal data where it identifies or relates to an identifiable individual.
2.3 Technical and Usage Information
When you access our Website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and interactions with the Website
- Referring URLs
- Date and time of access
- Cookies and similar technologies, where used
The specific information collected depends on the technologies enabled on our Website.
2.4 Communications
We may retain communications exchanged through email, Telegram, contact forms, scheduled meetings, or other business communication channels to manage inquiries and provide services.
3How We Use Your Information
We process personal information for the following purposes:
- Responding to inquiries and service requests
- Evaluating cryptocurrency projects and listing requirements
- Preparing customized proposals and commercial offers
- Identifying suitable cryptocurrency exchanges and service providers
- Facilitating communication with potential exchange and market-making partners
- Negotiating and coordinating listing opportunities
- Managing existing and prospective business relationships
- Providing customer support
- Improving Website functionality and user experience
- Maintaining security and preventing fraud
- Complying with applicable legal and regulatory obligations
- Sending business-related updates and marketing communications where legally permitted
We do not sell personal information to data brokers.
4Legal Basis for Processing
Where the GDPR applies, we process personal data on one or more of the following legal bases:
Contractual necessity: To respond to requests made before entering into a contract or to perform contractual obligations.
Legitimate interests: To manage business relationships, respond to professional inquiries, improve our services, and maintain Website security, provided these interests are not overridden by your rights and freedoms.
Consent: Where required, including for certain marketing communications and non-essential cookies.
Legal obligations: To comply with applicable laws, regulatory requirements, and lawful requests from competent authorities.
You may withdraw consent at any time where processing relies on consent.
5Sharing of Information
To provide our services, we may share relevant information with trusted third parties, including:
- Cryptocurrency exchanges
- Market-making and liquidity providers
- Listing and technical integration partners
- Professional service providers
- Hosting, CRM, and communication service providers
- Legal, compliance, and financial advisers
- Government or regulatory authorities where legally required
For example, if you request assistance with a cryptocurrency exchange listing, we may share relevant project and professional contact information with selected exchanges to evaluate listing eligibility, obtain commercial terms, or coordinate the listing process.
We share information only where reasonably necessary for the relevant purpose and subject to applicable legal requirements.
Third parties may process information under their own privacy policies when acting as independent data controllers.
6International Data Transfers
Smart Listing operates in an international business environment and may communicate with exchanges, partners, and service providers located in different countries.
Your personal information may therefore be transferred to or processed in jurisdictions outside your country of residence.
Where required by applicable data protection laws, we implement appropriate safeguards for international transfers, including recognized contractual protections or other lawful transfer mechanisms.
You may contact us for further information about applicable transfer safeguards.
7Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods depend on the nature of the information, the business relationship, applicable legal obligations, and legitimate operational requirements.
For example:
- Business inquiries may be retained while a potential business relationship remains relevant.
- Contractual and transaction records may be retained for periods required by applicable law.
- Marketing contact information may be retained until you unsubscribe, withdraw consent, or successfully object to the relevant processing.
- Technical logs may be retained for limited periods necessary for security and Website operations.
When personal information is no longer required, we delete, anonymize, or securely archive it where legally appropriate.
8Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to support functionality, maintain security, remember preferences, and understand Website performance.
Depending on the tools implemented, cookies may include:
- Essential cookies required for Website functionality
- Analytics cookies used to understand Website traffic
- Functional cookies used to remember user preferences
- Marketing cookies used to measure advertising effectiveness
Where required by applicable law, we obtain consent before placing non-essential cookies or using comparable tracking technologies.
You can manage cookies through your browser settings and, where available, the Website's cookie preference controls.
Disabling certain cookies may affect Website functionality.
9Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
These measures may include access restrictions, secure communication protocols, and appropriate internal data-handling procedures.
However, no internet-based service or electronic transmission method can be guaranteed to be completely secure.
We encourage users not to share private keys, wallet seed phrases, passwords, or other highly sensitive credentials through Website forms or ordinary business communications.
10Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of certain processing activities
- Object to processing based on legitimate interests
- Request data portability where applicable
- Withdraw consent where processing is based on consent
- Object to direct marketing communications
- Lodge a complaint with a competent data protection authority
To exercise your rights, contact us using the details provided below.
We may request reasonable verification of your identity before processing certain requests.
We will respond within the time limits required by applicable law.
11Third-Party Websites and Services
Our Website may contain links to external websites and services, including cryptocurrency exchanges, Telegram, scheduling platforms, and other third-party resources.
These services operate independently and may have their own privacy policies and data-handling practices.
Smart Listing is not responsible for the privacy practices of third-party websites or services.
We recommend reviewing their privacy policies before providing personal information.
12Marketing Communications
We may contact you regarding our services, relevant listing opportunities, or business updates where permitted by applicable law.
Where consent is required, we will obtain it before sending marketing communications.
You may opt out of marketing communications at any time by following the instructions in the relevant message or contacting us directly.
Opting out of marketing does not prevent us from sending necessary service-related or contractual communications.
13Children's Privacy
Our Website and services are intended for business and professional audiences and are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without an appropriate legal basis, we will take reasonable steps to delete it.
14Automated Decision-Making
We may use software and automated tools to organize inquiries, support project assessments, and improve internal workflows.
We do not use solely automated decision-making that produces legal or similarly significant effects on individuals unless such processing is separately disclosed and permitted by applicable law.
15Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, data processing practices, technologies, or legal requirements.
Any updated version will be published on this page with a revised "Last Updated" date.
Where required by law, we will provide additional notice of material changes.
16Contact Information
For questions about this Privacy Policy, personal data processing, or privacy-related requests, please contact:
Smart Listing
Website: smart-listing.io
Email: [email protected]
We will review privacy-related inquiries and respond in accordance with applicable data protection laws.